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Terms of service for online counseling, relationship coaching, life coaching, emotional health coaching

Terms of Service

Using Our Services

We care about transparency and being honest! After all, that’s what trust is built on. Read on to find out more about Wholeness Wellness Bar’s terms of service. By accessing or using our services, you agree to our terms and privacy policy provided below.  



Wholeness Wellness Bar believes in the unique value and dignity of every human being and every individual is to be treated with respect regardless of ethnicity, color, sex, age, social/economic status, disability, faith or beliefs. While we would like to help everyone, we recognize that we may not always be the best fit. Our offer of service is made with your best interests in mind and determined by whether or not we believe we have the capacity and expertise to help. We do not decline services for any other reason. All interaction with us, from the moment of initial contact through to the use and end of services, adhere to the guidelines laid out by Hong Kong’s Social Worker Registration Board. To find out more about the professional conduct you can expect from us please download a copy of the Code of Practice for Registered Social Workers here.


All online sessions, workshops, programs and events will be run by qualified professionals. Wholeness Wellness Bar may also invite guest practitioners with relevant experience and/or training to conduct services based on their expertise.


Use of our services is not intended to replace proper medical diagnosis and treatment by medical practitioners. We do not prescribe any medication nor do we treat psychiatric problems or mental illnesses. We also do not handle drug/alcohol addictions or crisis intervention. If you have a crisis, are in need of suicide prevention or consider yourself or others to be in danger, please contact your local authorities.The contents of our website, blog, social media and newsletter are provided for informational and educational purposes. They are not meant to provide professional medical or psychiatric advice or therapeutic services. Please do not use the content we provide to self-diagnose or as a replacement for seeking help.


Please note that we cannot guarantee specific results as every individual’s situation, circumstances, and level of motivation is different. You assume all risk for use of any of our services. Wholeness Wellness Bar will offer support and help in decision making and change processes.  However, any resulting choices, changes and actions made by those using our services remain his or her own personal and legal responsibility.You agree to release, waive, discharge and to not sue Wholeness Wellness Bar and/or its affiliates, employees and counselors from any and all liability, claims, demands, actions and causes of action arising out of or relating to any loss, damage or injury that may be sustained by you or your property, related to your participation in Wholeness Wellness Bar’s services.


Your privacy and security are very important to us. To find out more about how we safeguard your personal information please read our privacy policy here.We have taken steps to ensure the confidentiality and privacy of our online communications with you. Email messages and online forms we use are encrypted. However, despite the safety measures we have in place, the Internet is never a fully secure environment. We cannot guarantee protection from intruders and interceptors. You agree to use our services and submit information at your own risk and that Wholeness Wellness Bar is not liable regarding unauthorized access. We are not responsible for, and cannot control, what others not affiliated with Wholeness Wellness Bar does with information you provide to or through them.


We may use reputable and secure Third Party Services to collect data and process payments. This includes and is not limited to services like Paypal, Stripe, Wave and Google Analytics. Wholeness Wellness Bar is not responsible for the policies or practices of any Third Party Services. We encourage you to review their terms and conditions of use and contact them directly for any queries.


Although we offer services globally, Wholeness Wellness Bar is based in Hong Kong and as such complies with Hong Kong law. If you are located outside of Hong Kong, please be aware that any information you provide will be used in accordance with Hong Kong laws. By using our services or providing us with your information, you agree to this and also consent to the exclusive jurisdiction of Hong Kong courts over all matters and disputes arising out of or in connection to our services.

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